Identity and Access Management (IAM)
Identity and Access Management (IAM) Registration supports current University of Oxford students, members of Congregation, staff (including retired staff) and visitors. Creation and management of accounts for central IT facilities, including single-sign on, email, remote network access and data backup. Entitlement to services is based on University Card data.
We also manage Department and College email addresses for unit-level roles and functions.
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Service Type
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Customer |
|---|---|
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The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
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Live |
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The level of user activity at this point in the academic year.
Business activity level
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Busy |
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The regular period during which routine maintenance could take place.
Maintenance window
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Tuesday (07:00 - 09:00) |
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Would making a change to the service today present too high a risk to the University?
Restricted change period
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No |
Getting help
| Support Contact |
Service Desk
01865 (6)12345
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|---|---|
| Support Hours | 09:00 - 17:00 |
| Out-of-hours Support | No |
| Portfolio Committee | Technology Portfolio |
| Service Sponsor | Fraser, Michael |
| Service Owner |
Spare, Jemima
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| Product Owner | |
| Service Manager |
Brown, Nigel
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* except bank holidays and University closure days
How do I...?
I want to...
Raise a support call
Via the online help request form
Make a service request
More information
Charges
Free to Oxford users.