Advanced Research Computing (ARC)
Advanced Research Computing (ARC) including the High Performance Computing (HPC) service is available to any Oxford University researcher from any Division or Department.
|
Service Type
|
Customer |
|---|---|
|
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
|
Live |
|
The level of user activity at this point in the academic year.
Business activity level
|
Busy |
|
The regular period during which routine maintenance could take place.
Maintenance window
|
( - ) |
|
Would making a change to the service today present too high a risk to the University?
Restricted change period
|
No |
Getting help
| Support Contact |
Advanced Research Computing
|
|---|---|
| Support Hours | 09:00 - 17:00 |
| Out-of-hours Support | Critical emergencies only |
| Portfolio Committee | Research Portfolio (ARC) |
| Service Sponsor | Fraser, Michael |
| Service Owner |
Wilson, Rowan
|
| Product Owner | |
| Service Manager |
Gittings, Andrew
|
* except bank holidays and University closure days
How do I...?
I want to...
Raise a support call
Via email
Request training
ARC website and ITLP course catalogue
Request Access
Via the project and user account registration pages on the ARC website
More information
Charges
Charges are applicable for: academics, UAS, departments, colleges, students, others.