Server management service
Whether it is providing a well managed and secure departmental file server, or a solid basis for the hosting of a bespoke application or website, the IT Services' server management service can help. We provide a reliable and robust infrastructure, and enterprise management and monitoring tools, so you can be confident that any server managed by IT Services is a secure and reliable foundation for your department or college services.
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Service Type
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Customer |
|---|---|
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The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
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Live |
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The level of user activity at this point in the academic year.
Business activity level
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Busy |
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The regular period during which routine maintenance could take place.
Maintenance window
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Tuesday (07:00 - 09:00) |
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Would making a change to the service today present too high a risk to the University?
Restricted change period
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No |
Getting help
| Support Contact |
Service Desk
01865 (6)12345
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|---|---|
| Support Hours | 08:30 - 17:00 |
| Out-of-hours Support | None |
| Portfolio Committee | Technology Portfolio |
| Service Sponsor | Fraser, Michael |
| Service Owner |
Rendell, Sam
|
| Product Owner | |
| Service Manager |
Greenwood, Saffron
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* except bank holidays and University closure days
How do I...?
Raise a support call
Via the online help request form or by calling 01865 6 12345 (phones monitored 24/7)
Request Access
New customers information
Make a service request
More information
Charges
Charges are applicable for: UAS, departments, colleges, students.