Private Cloud Platform
This service underpins several different services, departments, and divisions, providing a geographically stretched and resilient infrastructure. It currently provides traditional computer and several different storage options. This service can be consumed by the wider university in the form of the related cloud services or in the case of bulk usage alternate provision can be made, please contact us with your requirements and to discuss.
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Service Type
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Customer |
|---|---|
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The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
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Live |
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The level of user activity at this point in the academic year.
Business activity level
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Normal |
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The regular period during which routine maintenance could take place.
Maintenance window
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Thursday (07:00 - 09:00) |
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Would making a change to the service today present too high a risk to the University?
Restricted change period
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No |
Getting help
| Support Contact |
Service Desk
01865 (6)12345
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|---|---|
| Support Hours | 09:00 - 17:00, Mon - Fri* |
| Out-of-hours Support | No |
| Portfolio Committee | Technology Portfolio |
| Service Sponsor | Fraser, Michael |
| Service Owner |
Rendell, Sam
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| Product Owner | |
| Service Manager |
Rendell, Sam (CSS)
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* except bank holidays and University closure days
How do I...?
Raise a support call
Via the online help request form or by calling 01865 6 12345 (phones monitored 24/7)
Request Access
Queries regarding uptake of the service and access - to be raised with Cloud Services
More information
Charges
Charges are applicable for: academics, UAS, departments, colleges, students.