Public Cloud IaaS (AWS)

AWS (Amazon Web Services) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Government Cloud Agreement with discount

Service Type
Customer
What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Less Busy
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
( - )
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support Contact
Local IT Support Staff
Support Hours 08:30 - 17:00, Mon - Fri*
Out-of-hours Support
Portfolio Committee Technology Portfolio
Service Sponsor Fraser, Michael
Service Owner
Rendell, Sam
Product Owner
Service Manager
Rendell, Sam (CSS)

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

contact support

Request training

Online

Request Access

See Account Vending service request below for account provision

Make a service request

More information

Charges

Charges are applicable for: academics, UAS, departments, students.

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