Private Cloud: Hosted VMs
This service offers individual Windows or Linux virtual machines, which can be self-managed or managed centrally by IT Services (at additional cost). In the former case we will deploy a Linux or Windows VM, hand over the root/administrator password to you and then you are responsible for all further administration.
This service covers windows licensing costs through Data Centre licensing and is on a High Availability Cluster between Slough and Oxford. This service is also available through the small research facility framework.
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Service Type
|
Customer |
|---|---|
|
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
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Live |
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The level of user activity at this point in the academic year.
Business activity level
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Normal |
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The regular period during which routine maintenance could take place.
Maintenance window
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Thursday (07:00 - 09:00) |
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Would making a change to the service today present too high a risk to the University?
Restricted change period
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No |
Getting help
| Support Contact |
Service Desk
01865 (6)12345
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|---|---|
| Support Hours | 09:00 - 17:00, Mon - Fri* |
| Out-of-hours Support | No |
| Portfolio Committee | Technology Portfolio |
| Service Sponsor | Fraser, Michael |
| Service Owner |
Rendell, Sam
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| Product Owner | |
| Service Manager |
Rendell, Sam (CSS)
|
* except bank holidays and University closure days
How do I...?
Raise a support call
Via the online help request form or by calling 01865 6 12345 (phones monitored 24/7)
Request training
On request, bespoke help/guidance available from Cloud Services
Request Access
Queries regarding uptake of the service and access - to be raised with Cloud Services
More information
Charges
Charges are applicable for: academics, UAS, departments, colleges, students.