File Transfer Services (Mirror, Subversion, GitHub)
OxFile has been closed on 19 June 2023. See More information for details of using OneDrive instead.
|
Service Type
|
Customer |
|---|---|
|
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
|
Live |
|
The level of user activity at this point in the academic year.
Business activity level
|
Less Busy |
|
The regular period during which routine maintenance could take place.
Maintenance window
|
Tuesday (07:00 - 09:00) |
|
Would making a change to the service today present too high a risk to the University?
Restricted change period
|
No |
Getting help
| Support Contact |
Service Desk
01865 (6)12345
|
|---|---|
| Support Hours | 08:30 - 17:00, Mon - Fri* |
| Out-of-hours Support | |
| Portfolio Committee | Technology Portfolio |
| Service Sponsor | Fraser, Michael |
| Service Owner |
Rendell, Sam
|
| Product Owner | |
| Service Manager |
Howe, Michael
|
* except bank holidays and University closure days
How do I...?
Raise a support call
Via the online help request form or by calling 01865 6 12345 (phones monitored 24/7)